Last Updated: October 2, 2026
Faithful Roots Realty, LLC respects your privacy and is committed to protecting the personal information you provide through our website, forms, communications, and services.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property information
- Details about your inquiry
- Communication preferences
- SMS consent information
- Any other information you choose to provide through our website or communications
We may also collect basic website and device information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of website activity
- General website usage information
2. HOW WE USE YOUR INFORMATION
We may use your information to:
- Respond to inquiries
- Review property information
- Communicate with you regarding requested services
- Schedule calls or appointments
- Evaluate potential real estate opportunities
- Maintain business and customer records
- Improve our website and services
- Send communications you have requested or consented to receive
- Protect against fraud, misuse, or security threats
- Comply with applicable legal or regulatory requirements
3. SMS AND MOBILE INFORMATION
SMS consent is optional.
You may submit an inquiry through our website without agreeing to receive text messages.
If you opt in to transactional or informational SMS messages, we may contact you regarding your inquiry, requested services, scheduling, property-related matters, or other service-related communications.
If you separately opt in to marketing or promotional SMS messages, we may send marketing communications in accordance with the consent you provided.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out or HELP for assistance.
Consent to receive marketing text messages is not a condition of purchase, service, or submission of an inquiry.
4. MOBILE PHONE NUMBERS AND SMS CONSENT
Mobile phone numbers and SMS consent information are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
We do not share SMS opt-in data or consent information with third parties for their own marketing purposes.
We may share mobile information with trusted service providers only as necessary to provide services on behalf of Faithful Roots Realty, LLC, including SMS delivery, communications management, technology services, and customer relationship management.
These service providers are not authorized to use mobile phone numbers or SMS consent information for their own marketing or promotional purposes.
5. SHARING OF INFORMATION
We do not sell or rent your personal information.
We may share information with trusted service providers that assist with business operations, including:
- Website hosting
- Customer relationship management
- Email delivery
- SMS and telecommunications services
- Data storage
- Analytics
- Security
- Administrative or professional services
We may also disclose information when required by law or when reasonably necessary to protect our rights, safety, property, customers, or others.
If you choose to pursue a real estate transaction with us, information may be shared with parties reasonably necessary to evaluate or complete that transaction, such as title companies, attorneys, lenders, inspectors, contractors, or other transaction service providers.
SMS consent information will not be shared with these parties for marketing or promotional purposes.
6. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to:
- Improve website functionality
- Maintain website security
- Analyze website traffic and usage
- Understand how visitors interact with our website
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Our website may also contain links to third-party websites. Faithful Roots Realty, LLC is not responsible for the privacy practices, security, or content of third-party websites.
7. DATA SECURITY AND RETENTION
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
Although we take reasonable steps to protect your information, no internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Provide requested services
- Maintain business records
- Support potential or completed transactions
- Comply with legal or regulatory requirements
- Resolve disputes
- Protect legitimate business interests
8. YOUR PRIVACY AND COMMUNICATION CHOICES
You may:
- Opt out of SMS communications at any time by replying STOP
- Reply HELP for assistance with SMS communications
- Unsubscribe from marketing emails using the unsubscribe option provided in the message, where applicable
- Contact us to request that inaccurate personal information be corrected or updated
- Contact us with questions about the personal information we maintain about you
Opting out of marketing communications does not prevent us from sending communications that may be necessary to respond to an active inquiry, complete a requested service, or comply with legal obligations.
9. CHANGES TO THIS POLICY
Faithful Roots Realty, LLC may update this Privacy Policy from time to time.
When changes are made, the "Last Updated" date at the top of this page may be revised.
10. CONTACT US
If you have questions about this Privacy Policy, your personal information, or your communication preferences, please contact Faithful Roots Realty, LLC using the current contact information provided on our website.
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